Return Policy

Return & Refund Policy

We want you to be happy with your purchase. If something isn't right, here's how we handle it.

30-Day Return Window

You have 30 days from the date you receive your order to request a return. Items must be unused, unopened, and in original packaging.

How to Start a Return

Email us at danielespinozuuh@gmail.com with your order number and reason.

Return Shipping

Customer is responsible for return shipping costs. Use a trackable shipping method.

Damaged or Defective Items

Email us with a photo and we'll send a free replacement — no need to ship the broken one back.

Refund Processing

Refunds are processed within 5–7 business days after receiving the return.

Non-Returnable Items

Opened skincare, oral care, and personal care products cannot be returned. Sale items are final sale unless damaged.