Return Policy
Return & Refund Policy
We want you to be happy with your purchase. If something isn't right, here's how we handle it.
30-Day Return Window
You have 30 days from the date you receive your order to request a return. Items must be unused, unopened, and in original packaging.
How to Start a Return
Email us at danielespinozuuh@gmail.com with your order number and reason.
Return Shipping
Customer is responsible for return shipping costs. Use a trackable shipping method.
Damaged or Defective Items
Email us with a photo and we'll send a free replacement — no need to ship the broken one back.
Refund Processing
Refunds are processed within 5–7 business days after receiving the return.
Non-Returnable Items
Opened skincare, oral care, and personal care products cannot be returned. Sale items are final sale unless damaged.