FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. After that, standard shipping takes 7–15 business days depending on your location.

Do you offer free shipping?

Yes! Orders over $30 ship free.

How do I track my order?

Once your order ships, you'll get an email with a tracking number and link.

What's your return policy?

We offer a 30-day return window. Items need to be unused and unopened. If something arrives damaged, we'll send a free replacement.

Are your products safe to use?

We carefully vet every product. If you have allergies or sensitivities, check the product page or message us before ordering.

Where are your products sourced from?

We work with trusted international manufacturers. Every product goes through our review process before listing.

What payment methods do you accept?

Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. Import duties or taxes are the buyer's responsibility.

How do I contact you?

Email us at danielespinozuuh@gmail.com — we typically respond within 24–48 hours.